OPEX® Technical Training
Get to Know Your New Document and Mail Automation System
Learning how to use new equipment and software can be intimidating. That’s why OPEX® offers operator training and comprehensive hands-on product courses to help you succeed and meet your goals.
Maximise the Output of Your Operations
Make the most of your operations with the full knowledge of how your new document and mail automation system works and how to apply it to your unique business. OPEX offers on-site training for our clients’ staff during the installation process and additional hands-on courses for more extensive product training.
Why OPEX Technical Training?
Operator Training
Get up and running quickly with on-site operator training once your new OPEX system has been delivered, installed, and tested. Our professional services team works directly with our clients’ staff, training them to run the machine and become familiar with the system.
Administrator Training
Maximise your operation’s potential with hands-on courses and product training lessons offered by our team of certified OPEX instructors. Training is regularly offered in-person at our New Jersey office, on-site at the client’s locations, or remotely through Webex sessions. Train your staff in all aspects of creating, modifying, and managing scanning jobs for OPEX scanners to best fit the needs of your business and earn a factory-trained certification upon successful exam completion.
Access to Valuable Resources
Feel confident knowing you have on-demand access to valuable OPEX resources. Access service manuals and bulletins to stay up-to-date on the maintenance of your document and mail automation system. Reach our technical support team 24/7 365 days of the year with any additional issues you face.
Find Out How OPEX Technical Training Will Improve Your Operations
Advantages of Technical Training
INCREASE PRODUCTIVITY
Improve the overall performance of your operation with training provided by OPEX. Our techs will help your employees get up and running quickly on OPEX systems, providing them with the skills they need to work effectively. Additional product training courses are available to provide your staff with the knowledge and technical expertise they need to maximise your operation’s output.
IMPROVE DAY-TO-DAY OPERATIONS
Implementing automation into your document handling process is known to increase your efficiency, but it also makes day-to-day operations easier for your employees, boosting overall morale. With technical training provided by OPEX, you’ll provide employees with a clear understanding of how our equipment works and reduces time-consuming, manual processes.
STREAMLINE YOUR WORKFLOWS
Technical training provided by OPEX helps boost your overall efficiency and streamline downstream processes. By providing your staff with best practices and the tools they need, you’ll be able to standardise your workflows, minimising errors, guesswork, and wasted resources.
ENHANCE ORGANISATIONAL STRUCTURE
Training your employees to use OPEX systems will help to improve your organisational structure and streamline workflows. By having efficient document handling processes in place with employees who specialise in using our equipment, the entire organisation will benefit from increased efficiency.
Solutions to Meet Your Meet Your Evolving Business Needs
Field and Technical Support
Feel confident knowing you’ll have access to 24/7 customer technical and field support 365 days of the year with over 400+ OPEX certified service technicians across North America. Your operations are our top priority, that’s why we offer quick response time and full access to OPEX-supported hardware.
Professional Services
Make the most of your document imaging or mail handling operations with professional services offered by OPEX. Including pre-sale consultation, workflow analysis, installation, training, and technical support, we’re here from the very beginning of your journey to help you succeed and overcome the everyday challenges of document handling.
Installation
From workflow planning to systems installation, OPEX’s expert professional services team is here from the beginning to help you succeed. We work directly with your team to implement the best custom document imaging or mail handling solution to fit the growing needs of your business and solve the toughest challenges.