Dr. Stephenson and Partners is a family practice in Tyne and Wear, England. Since 1999 the practice staff had worked on a ‘paper lite’ principle but still had a large backlog of old paper records occupying a space of around 270 sq. meters – space which could be used for clinical purposes.

With a rapidly expanding patient base, the practice jumped at the opportunity to digitise their paper files, free up additional clinical space, and reduce costs associated with record retrieval. Documents in Lloyd George envelopes contain a wide variety of shapes and sizes. The condition of the documents can also vary greatly, as many documents actually pre-date the installation of electronic systems, some documents are more than 50 years old.