CONNECTING EMPLOYEES AND THEIR MAIL WHEREVER THEY ARE
OPEX® Falcon® STS™ solution digitizes the mailroom for leading global oil company
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REDUCTION IN THE TIME FOR DAILY MAIL RUN
NUMBER OF MAIL RECIPIENTS
NUMBER OF MAILROOMS
SOLUTION MUST WORK IN AN AGILE WORKPLACE
OVERFLOWING MAILBOXES DUE TO INABILITY/PRIORITIES IN CHECKING THEM
EMPLOYEES NEED TO WORK REMOTELY AND AT RANDOM DESKS IN THE FACILITY DUE TO COVID-19
To address these hurdles, the Company turned to OPEX and Image Architects to implement the FalconV® STS™ digital mailroom solution which allows mail centers to sort envelopes, track items and scan envelope contents based on the end-user’s preferences. Envelopes are scanned on the OPEX FalconV® scanner where a barcode is applied and verified for accurate reads during the sorting process. Envelopes are then transferred to bins awaiting the recipient’s decision on whether to scan, deliver for physical pick-up/delivery or recycle via email notification. Once a decision is made, envelopes are processed through the FalconV scanner on a second pass, where the machine reads the barcode on the envelope, associates the recipient’s decision regarding what to do with that envelope, and prints the sort decision using the STS digital mailroom solution. If scan option is selected, recipients will then receive an image of the contents inside the envelope.
As the agile workplace initiative continues to evolve, the implementation of new digital mail technology has allowed this global oil company to provide exceptional mail services to its employees. Whether working remotely or free desk addressing, employees will have access to their inbound postal mail and the critical business information it contains.
“WE CAN NOW DELIVER DOMESTIC MAIL TO OUR EMPLOYEES RIGHT TO THEIR EMAIL, ANY DAY, ANY TIME, WHEREVER THEY ARE!”